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Lanyon announces the release of Salesforce.com integration for Carlson Rezidor Hotel Group
Dallas, TX (March 4th, 2013) – Lanyon, Inc. (“Lanyon”), the leading provider of SaaS-based software solutions for the hospitality industry announced the release and availability of a standard integration between its Hospitality Lead Management/RFP solution and Salesforce.com.
The Lanyon integration with Salesforce.com ensures that sensitive and highly valuable commercial data captured during RFP processes is now automatically moved to the appropriate location inside each chains CRM instance. All manual rekeying of data is now eliminated and the hotel’s CRM instance is now dynamically updated as activity occurs within Lanyon for each of its customers.
“Integrating our corporate lead management and CRM solutions has been an important priority for Carlson Rezidor Hotel Group. We strive to enhance the effectiveness of our selling efforts by removing unnecessary manual processes and freeing up time to focus on valuable customer relationships,” said Shelly Irrgang, vice president, Sales, Americas “By combining critical data elements between two mission critical providers, Lanyon and Salesforce.com, we expect to recognize significant benefits”.
“We are pleased to make this important release for our supplier clients and we’re delighted that Carlson Rezidor Hotel Group chose to be the launch customer.” said Todd Tyler, President and Chief Executive Officer of Lanyon. “The new integration with Salesforce.com will benefit the growing number of hotel clients and prospects who use Salesforce.com CRM as a unifying platform for their selling and servicing activities”.
Established in 1984 and headquartered in Dallas, Texas, Lanyon is the leading hospitality solutions provider connecting corporations, hotels, serviced apartments and travel intermediaries in the largest online global hospitality marketplace. Lanyon’s solutions are used by over 750 corporations and 425 hospitality brands representing over 93,000 properties. For further information please visit www.lanyon.com.
About Carlson Rezidor Hotel Group
Carlson Rezidor Hotel Group is one of the world’s largest and most dynamic hotel groups. The portfolio of the Carlson Rezidor Hotel Group includes more than 1,300 hotels in operation and under development, a global footprint spanning 100 countries and territories and a powerful set of global brands (Radisson Blu, Radisson®, Park Plaza®, Park Inn by Radisson, Country Inns & Suites By CarlsonSM and Hotel Missoni). In most of the group’s hotels, guests can benefit from the loyalty program Club CarlsonSM, one of the most rewarding loyalty programs in the world. Carlson Rezidor Hotel Group and its brands employ more than 80,000 people. Carlson Rezidor Hotel Group is headquartered in Minneapolis, Minn., and Brussels, Belgium.