Kevin Iwamoto

by Kevin Iwamoto October 21, 2014

Should Airlines Standardize Seat Dimensions to Avoid Flyer Rage?

I have just read an interesting article by a writer that I follow and enjoy, Christopher Elliott, consumer advocate and editor for National Geographic Traveler. I’ve actually met Christopher and was interviewed by him many years ago. He wrote a very compelling article about ever-shrinking airline seats and their possible contribution to “flyer rage” incidents that have been all over the media.    I...

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by Kevin Iwamoto October 15, 2014

How to Leverage Your Champions

I just read a great article by Cathy Key, independent consultant and writer for Online Registration Review, about leveraging various champions for your events that you can support via social media. Cathy says your champions are advocates for your event and have a vested interest in your success. They are willing to get involved, create with you, and will talk about your event to their communities....

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by Kevin Iwamoto October 12, 2014

Do You Tip Your Hotel Maid?

I have been reading reaction in the mainstream and industry media outlets about Marriott’s recent campaign, "The Envelope Please". The campaign is designed to encourage hotel guests to express their gratitude by leaving tips and notes of thanks for hotel room attendants in designated envelopes provided in hotel rooms. I don’t know about you, but I always leave a few dollars for the maids who clean...

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by Kevin Iwamoto October 8, 2014

Hotel Industry Numbers Up - So is Pressure to Control Costs

Good news for the hotel industry! The average daily rate (ADR) at U.S. hotels in August increased 5.4 percent year over year to $118.49. This is the highest monthly percentage increase since January 2008. Also in August, occupancy increased year over year by 3.8 percent to 71.6 percent. ADR increased in all of the top 25 U.S. markets and was up by double-digit percentages in seven of those...

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by Kevin Iwamoto October 2, 2014

Ebola - When Fiction Becomes Reality

How many of you saw the movie Contagion? I did on a long-haul international flight, and became OCD in the middle of my flight! Given what’s happening today with the Ebola virus making it out of Liberia to the U.S., it immediately brought to mind thoughts of how plausible and real the premise of the movie Contagion had been.    Sure we’ve all been made aware that the Ebola virus is not easily...

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by Kevin Iwamoto October 2, 2014

Betsy Bondurant - SMM Pioneer

SMM Pioneer Betsy Bondurant Asks:  “Why don't more meeting managers turn their data into intelligence?”   Many of you in the industry know my good friend Betsy Bondurant, President of Bondurant Consulting. Betsy is one of the original pioneers of Strategic Meetings Management and managed one of the first SMM programs in the industry while she was with Amgen. Recently, she wrote for MeetingsNet questi...

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by Kevin Iwamoto September 26, 2014

2014 Salary Survey: Meetings & Conventions

Despite being listed as one of the most stressful jobs in the world and heralded as one of the fastest growing areas of employment, meeting/event planners are still underpaid in comparison with comparably stressful jobs. This leads me to believe that meeting and event planning is still not sufficiently appreciated or respected as a profession.   A couple of interesting sound bites from a new study...

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by Kevin Iwamoto September 24, 2014

Larry Ellison to Ride Away Into a Lanai Sunset?

Last week in Silicon Valley, all of us who live and work here were shocked by the sudden announcement from Oracle that Larry Ellison, their legendary leader and one of the last of the legacy and transformative tech titans, was stepping down as CEO. The company will be run by co-CEOs Safra Catz and Mark Hurd. The local Silicon Valley papers and bloggers, as well as the national media, have been...

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by Kevin Iwamoto September 22, 2014

SAP Acquires Concur For $8.3 Billion

I have a lot of friends and acquaintances who work for Concur, including their CEO, Steve Singh. Many of them have suddenly become very wealthy. To all of you, I say congratulations and well done! But what does the sale of this tech giant in our industry mean for all others in our ecosystem of buyers and suppliers?   In case you hadn’t heard or were on vacation last week, SAP, the Germany...

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by Kevin Iwamoto September 15, 2014

Mark Your Calendars for a New Lanyon-PCMA Webinar on SMM on September 24

Do you have full visibility into your meetings spend? Can you manage your meetings and events centrally? Do you track your costs for compliance? If your answers to some or all of these questions are “no,” I invite you to spend an hour with me at 2 p.m., ET, on September 24th in a live webcast Lanyon is producing with the Professional Convention Management Association (PCMA) on “How to Initiate a...

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